🛡️ 30-Day Satisfaction Guarantee or Your Money Back

We’re confident you’ll love your period underwear. But if, for any reason, it’s not right for you, we’ll give you a full refund.

✅ Warranty conditions:

• Duration: valid for 30 days from the date you receive your order.

• First try only: this guarantee applies to the first pair of underwear worn (one per customer), even if it has been used.

• Simple process: just contact us by email at hello@louloucup.com with:

  • your order number,

  • a brief explanation of what didn’t work 

• Refund processed within 7 business days after your request is approved, no product return required.

⚠️ Please note:

• The warranty does not cover multiple lots or products that have already been reimbursed once.

• Unused underwear can be returned according to our standard return policy.